Procedures

NPM Tech Process of our biomass pellet production line
We will manage the relationship with professionalism and dedication from your initial enquiry. We ensure that your requirements are considered at every stage. Whether you want turnkey project managed for you or want to purchase a biomass plant and install it yourself, NPM can more than meet your requirements. Our process is described below:

1. Requirement Identify.
We will figure out your detail requirements and give you the right solution by considering the following factors from your initial enquiry, such as biomass type, material moisture content, material combination, power solutioin, your circumstances etc.

2. Customized Design
Based on your requirement details , we will design the most efficient biomass/wood production line for you. We will always be mindful of your location and any concerns or wishes you may have with regards to how the installation will be conducted

3. Finalizing Your Order
Once we have agreed on our final design proposal,we are expecting the purchase order from you and build the pellet machine on your requirement. We ensure that we will always provide the highest quality and most efficient pellet production line for you.

4. Installation Guidance
Before your machine is delivered, we will work with you to confirm the best time to install your biomass production line and send necessary drawings to you in advanced for installation preparation. After machine arrivesl, we will send our technicians to guide theinstallation process.

NPM takes good care of our customers by providing high quality after sale service

5. Commissioning and Training
We will thoroughly test the biomass production line together with you to ensure that any wrinkles that may occur will be ironed out and that you are completely satisfied with our pellet production line. Meanwhile, we will train you in the operation of the pellet production line and subsidiary equipments, so that you can run this line smoothly with confidence.

6.Final Handover and Maintenance
Once all the previous steps have been completed to everyone’s satisfaction we will formally handover the pellet production line to you. One year of spare part will come with machine at some extra cost and we do offer our customers the option of purchasing an additional year worth spare parts to ensure efficient production.

If you want any information or want to know if we can help you decide whether a biomass pellet plant is the correct renewable energy solution for you, please don’t hesitate to contact us